Refund & Cancellation Policy
At Shree Impex, customer satisfaction is important to us. Please read our refund and cancellation policy below:
Cancellations
Orders can be cancelled within 24 hours of placing the order. Once the product has been shipped, cancellations will not be accepted.
Refunds
If you receive a damaged or defective product, please contact us within 48 hours of delivery with proof (images). After verification, a refund or replacement will be provided.
Non-Refundable Items
Products that have been used, or damaged due to customer handling, will not be eligible for refunds.
Processing Time
Approved refunds will be processed within 7-10 working days to the original payment method.